Firefox
Firefox
Last updated:
25% of users voted this helpful
Last updated:
25% of users voted this helpful
If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue since Firefox version 56 that we are working hard to fix.
In the meantime, you can reduce the sandbox security level by following these steps:
Warning: These instructions are for experienced Firefox users. Changing settings in the Configuration Editor (about:config) can have serious effects on your browser’s stability, security and performance.
Only proceed if you are comfortable with advanced settings and understand the potential impacts.
Only proceed if you are comfortable with advanced settings and understand the potential impacts.
- Type about:config in the address bar and press EnterReturn.
A warning page may appear. Click to go to the about:config page. - Search for the security.sandbox.content.level preference.
- Click the Edit
button next to the preference and set its value to 2.
- Click on the checkmark to save the change.
- Restart Firefox on the remote device.
