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Slow and my computer says it has another device working so they are unable to update.

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DORENE PEDERSON
DORENE PEDERSON
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My computer is telling me I have another device working and I am unable to update. I don't know where to go and it turns and turns and turns before anything downloads at all.

My computer is telling me I have another device working and I am unable to update. I don't know where to go and it turns and turns and turns before anything downloads at all.

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