How do I turn on video preview?
In selecting a video to open, I used to be able to preview videos. Now, previews will not open.
All Replies (1)
If the previews are part of a website, could you provide a link to the page that isn't working correctly? Also, I will paste some general suggestions below.
If the previews were part of a video download list, do you know which add-on it is? Some of them may need to be updated for Firefox 26 and late due to the changes in the way downloads are listed.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?