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How can I get my recently installed Flash Player to operate with sound?

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I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

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Is the YouTube Flash player used or an HTML5 media player?

With a Flash player you should see the Flash player context menu if you right-click the player.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window