Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

  • 1 উত্তর
  • 3 এই সমস্যাটি আছে
  • 10 দেখুন
  • শেষ জবাব দ্বারা cor-el

petercoe
petercoe
more options

I deleted Firefox and my profile from the computer hoping for a new clean install--however now when I try to open Firefox I get an error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I do not kow how to create a new profile. Any help?MAC osx 10.9.4 Thanks

I deleted Firefox and my profile from the computer hoping for a new clean install--however now when I try to open Firefox I get an error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I do not kow how to create a new profile. Any help?MAC osx 10.9.4 Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This happens when you delete the Firefox profile folder and leave the profiles.ini file.

See:

  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile