সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

After attempting reset I was unable to open Firefox. A prompt appeared indicating my profile was missing. I saved my bookmarks,deleted and reinstalled and still

  • 2 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

I was unable to open to open Firefox after an auto upgrade-- black screen. Used safe mode and attempted reset. Prompt appeared "profile missing". Deleted and reinstalled. Same prompt appears.

I was unable to open to open Firefox after an auto upgrade-- black screen. Used safe mode and attempted reset. Prompt appeared "profile missing". Deleted and reinstalled. Same prompt appears.

সমাধান চয়ন করুন

See also:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (2)

more options

I think you have the same issue as this thread: Black screen in firefox... now also no user profile.

Could you check that and see whether the solution there works for you?

(By the way, the Old Firefox Data folder should be on your desktop from the Reset)

jscher2000 - Support Volunteer দ্বারা পরিমিত

more options

চয়ন করা সমাধান

See also:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile