সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Help! Why can't I get any help from Mozilla???? I want to talk to someone about Mozilla randomly locking up our computer.... FRUSTATING!!!

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা Zenos

more options

Our computer keeps freezing up while using Mozilla Thunderbird. We finally took it to the Computer Doctor who cleaned it up and it ran fine at his place for 24 hours while he had it hooked up to the internet the whole time. We got it back and it worked fine for a couple of hours until we were in our company email (Mozilla Thunderbird) for a while and it locked up again and again always in Mozilla and requiring us to hard boot the computer and start over. Frustrating. Not being able to get help from a person on the phone is even more frustrating. Using a different computer to contact you now.

Our computer keeps freezing up while using Mozilla Thunderbird. We finally took it to the Computer Doctor who cleaned it up and it ran fine at his place for 24 hours while he had it hooked up to the internet the whole time. We got it back and it worked fine for a couple of hours until we were in our company email (Mozilla Thunderbird) for a while and it locked up again and again always in Mozilla and requiring us to hard boot the computer and start over. Frustrating. Not being able to get help from a person on the phone is even more frustrating. Using a different computer to contact you now.

All Replies (1)

more options

TB 38.0.1? Try turning off hardware acceleration.

Tools|Options|Advanced|General→Use hardware acceleration…