Firefox crashes
Just downloaded firefox and can't even start it, as it crashes immediately when the screen opens. Mozilla crash reporter opens up instead.
Crash ID: bp-9b7e7f0c-d322-40c5-a8f0-b415c2150904
Won't start in safe mode either.
All Replies (2)
Product Firefox Version 40.0.3
Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
The crash report flagged,
Sophos_detoured.dll = Sophos Anti-Virus or 3500 Rack Configuration or Installer HP Backup and by Sophos Plc (www.sophos.com) or Sophos. http://www.file.net/process/sophos_detoured.dll.html Description: Sophos_detoured.dll is not essential for Windows and will often cause problems. The sophos_detoured.dll file is located in a subfolder of "C:\Program Files".
This is for Sumo's
Related Bugs
1181091 NEW --- Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~Scope
The bug is very new to Mozilla. The powers that be are working on it.
FredMcD দ্বারা পরিমিত
This is possibly a problem with "Websense Endpoint" software. You can try to disable or uninstall this software for now until there is an update that addresses this issue.
- bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]
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