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When I complete the form with my Username, Password, Incoming & Outgoing Server info, I click DONE and get a message "Is Username or Password wrong?". No!

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I'm trying to save my business e-mail's & folders, currently in Yahoo, so I can transfer them to GoDaddy, my new webhost. Yahoo has helped me complete the Mail Account Set-Up form with the Incoming Server & Outgoing Server information but when I click the DONE button, I get an error message, "Configuration could not be verified - Is the Username or Password wrong? I know these are correct. Yahoo does not know why it won't go through and suggested I contact Thunderbird for help. The Thunderbird version I downloaded is 38.5.1. This has become an urgent matter because our website on GoDaddy in down until I get these folders saved and sent over to GoDaddy.

I'm trying to save my business e-mail's & folders, currently in Yahoo, so I can transfer them to GoDaddy, my new webhost. Yahoo has helped me complete the Mail Account Set-Up form with the Incoming Server & Outgoing Server information but when I click the DONE button, I get an error message, "Configuration could not be verified - Is the Username or Password wrong? I know these are correct. Yahoo does not know why it won't go through and suggested I contact Thunderbird for help. The Thunderbird version I downloaded is 38.5.1. This has become an urgent matter because our website on GoDaddy in down until I get these folders saved and sent over to GoDaddy.

সমাধান চয়ন করুন

Can you tell us what Yahoo were asking you to do?

Thunderbird has a Tools option on its traditional Menu, but you may have that disabled.

Right-click the toolbar; you should see a pop-up that offers the Menu Bar.

With this enabled, you should see a Tools option and maybe Yahoo's instructions will make more sense. But mail providers' instructions can be a bit vague and generic, so "Tools" may not be quite what you need.

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All Replies (5)

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Are you running the New Account Wizard and let Thunderbird detect the correct server settings automatically? Or are you using the manual configuration? Have you set up 2-step authentication for Yahoo?

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Using Manual Config. Set up Incoming & Outgoing server info. Incoming: imap.mail.yahoo.com Port:993 with SSL, Normal Password. Outgoing: smtp.bizmail.yahoo.com Port:465 Normal Password. Also set up YNS.1 & 2 at GoDaddy

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Thank you for trying to help me. Just to update, I was able to open a status bar on Thunderbnird that has a Tools option. Yahoo kept asking me to open the Tools and I didn't see it. They couldn't tell me how to get it. I just opened a dropdown on Thunderbird and clicked on Status, which gave me a Tools option. Does this help?

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Hi Christ1; Have you forgotten about me?

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চয়ন করা সমাধান

Can you tell us what Yahoo were asking you to do?

Thunderbird has a Tools option on its traditional Menu, but you may have that disabled.

Right-click the toolbar; you should see a pop-up that offers the Menu Bar.

With this enabled, you should see a Tools option and maybe Yahoo's instructions will make more sense. But mail providers' instructions can be a bit vague and generic, so "Tools" may not be quite what you need.