drop downs do not work on firefox or IE
cannot select an item from any drop down list. drop down opens to list ,click on item in a drop down and it closes drop down list. does not activate selected item
cannot select an item from any drop down list. drop down opens to list ,click on item in a drop down and it closes drop down list. does not activate selected item
All Replies (1)
Can you select an item with the cursor Down key and confirm with the Enter key?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.