Hi,

I think that your download was not fulfill so it can't run properly. Can you re-download it?

Download and try to install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

I downloaded the link provided. Once it reaches 100% I'm given the option to either "Run" or "Open" the file. In both cases it saves the Firefox Setup 47.0.1 exe file in my downloads. When I open that file it extracts 100% and says completed. but nothing happens after this point. There is no option to install or anything. Any more suggestions would be greatly appreciated.

After extract 100% is there any pop-up box or alert box come. There will be two option "Yes/No". Is that come? If it shows you have to select "Yes" then click next next next like other software and it will done. Or if it not come then notice me.

If you can't do this then you can follow this instraction, These are the full instructions for installing Firefox

• How to download and install Firefox in Windows

Thanks for the assistance.

I determined that after the file downloaded I had to run/open as "an administrator" in order to prompt the "install" option. Simply trying to open the file prevented this option.