Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Thunderbird freezes with Windows 10 update 8/7/2016

  • 1 উত্তর
  • 5 এই সমস্যাটি আছে
  • 5 দেখুন
  • শেষ জবাব দ্বারা Wayne Mery

gboyer4825
gboyer4825
more options

Microsoft Widows 10 had an update 8/2016 and I updated and nor Thunderbird freezes up as soon as it is opened. The only way to close it is with task manager. I tries safe mode for Thunderbird and disabled the add-ons but it still freezes up. I tried uninstalling Thunderbird but still the same thing happens.

Thanks,

Gary

Microsoft Widows 10 had an update 8/2016 and I updated and nor Thunderbird freezes up as soon as it is opened. The only way to close it is with task manager. I tries safe mode for Thunderbird and disabled the add-ons but it still freezes up. I tried uninstalling Thunderbird but still the same thing happens. Thanks, Gary

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.