Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

flash player

  • 6 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা S3ndG

more options

Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

All Replies (6)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Tried most of this without success.

Have finally got the Flash movies to play by the expedient of clicking the 'back' and 'forward' arrows repeatedly until eventually it works !

I don't really think I should have to do this ????

more options

Hi wilkofife, please provide us a flash video link so I could test it with firefox :) thanks

more options

Any of the videos here - http://www.bbc.co.uk/news

(e.g. the Clinton jokes one)

more options

This is what I got;

Note:I use Flash Block. When I disabled it, the clip played.

more options

The flash videos on BBC website work fine on my pc. I'm running firefox 64 bit. 1) try to disable Hardware acceleration into options > advanced > general 2) try to watch your flash video with firefox 64 bit and a new profile. Run : "C:\Program Files\Mozilla Firefox\firefox.exe" -P to manage profiles.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles