get error message "not responding" when trying to delete messages
The "not responding" will stay in effect for about 30 seconds and then TB will continue with deleting the selected message.
All Replies (5)
make sure your anti virus is not scanning files in the Thunderbird profile "on access"
I did the exclusion in Windows Defender as stated in the link. However, the computer will still hang for about 30 seconds after selecting the "Delete" function for a message. For clarification I am running Windows 10pro. I am a new user to Thunderbird and this is really the only hiccup I have noticed.
what mail provider?
I have three providers. Outlook.com Goggle.com Embarqmail.com (Centrylink.net)
The best I can tell, I get the "not responding" on all three I am running Windows 10 Pro.
Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?