সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

cannot restore bookmarks

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা Jim

more options

When I reopened Firefox 60 all of my Bookmarks were gone 10 minutes after I closed Firefox. I tried to restore them from the Import and Backup Tab but was shown a message "Unable to process the backup file". This message appeared on every attempt trying all of 15 backups on the list. Google search led me to more useless information as to how to solve the problem. I then found all my old .jsonlz4 file and tried to restore them using the "choose file" option on the Import and Backup Tab. This did not work an I do not know why. Can anyone tell me how to restore my Bookmarks? Why doesn't the Firefox Restore Tab work?

When I reopened Firefox 60 all of my Bookmarks were gone 10 minutes after I closed Firefox. I tried to restore them from the Import and Backup Tab but was shown a message "Unable to process the backup file". This message appeared on every attempt trying all of 15 backups on the list. Google search led me to more useless information as to how to solve the problem. I then found all my old .jsonlz4 file and tried to restore them using the "choose file" option on the Import and Backup Tab. This did not work an I do not know why. Can anyone tell me how to restore my Bookmarks? Why doesn't the Firefox Restore Tab work?

সমাধান চয়ন করুন

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

চয়ন করা সমাধান

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

more options

I removed the 2 places.sqlite files, restarted Firefox an viola! my bookmarks are back. Thanks a lot for your help. Jim