In previous versions of Firefox cookies could be displayed. When I slelect Manage Data, no cookies are displayed. Cookies should be there as cookies enabled.
I can no longer see any cookies stored on my computer, with Firefox. After I select Manage Data... I get:
Manage Cookies and Site Data
screen but it is blank. Once in awhile I can see a few cookies stored but that is rare. What is wrong? To clear cookies I have to select Clear Data... but I have to select all and I can't see what I am selecting. I am using Windows 7.
Thanks,
Bill A
All Replies (3)
Make sure you do not run Firefox in Private Browsing mode as this can effect the Cookie Manager.
Try to rename/remove cookies.sqlite in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
Thanks for the note. Private browsing is not on. I renamed cookies.sqlite. After I restarted Firefox I turned cookies on in Privacy and Security. I then went to numerous sites. Then I came back to Privacy and Settings and turned off cookies. I then selected Manage data but no cookies are shown.
This all started with version 60.
Thanks again.
Bill A
Do you see the cookies in the Storage Inspector?
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en/Tools/Storage_Inspector
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window