Firefox crashes
Hello, Firefox crashes soon after I start using it. Has been happening for about a week now. Have submitted the crash report. Report ID is bp-90e6a4a6-73c1-4686-9472-8a3520191102 Do let me know what can be done.
All Replies (2)
Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30)
bp-90e6a4a6-73c1-4686-9472-8a3520191102 Signature: mozilla::layers::TextureReadLock::Deserialize
MOZ_CRASH Reason (Sanitized) MOZ_RELEASE_ASSERT(section.shmem().IsReadable())
Crash Reason EXCEPTION_BREAKPOINT
This is for Sumo's Related Bugs 1484288 NEW --- Crash in mozilla::layers::TextureReadLock::Deserialize
The bug report is showing a problem with graphics. I called for more help.
Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}