Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

I've lost all my favourites

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 5 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

claire.gerardin
claire.gerardin
more options

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ? Thank you,

All Replies (2)

jdun
jdun
more options

LOST ALL ITEMS THAT WHERE IN MY FAVORITES LIST IN BOTH FIREFOX AND CHROME EVERYTHING IS GONE

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi claire.gerardin, I hope you were able to restore your data by now? It's obviously been quite a while!

Hi jdun, are you on Windows? Try doing a regular shutdown and restart of Windows in case Windows doesn't have the correct permissions/privileges to access your user data. If that doesn't help, please start a new question. This one is nearing its six-month lock date.

https://support.mozilla.org/questions/new/desktop/form