সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Suspicious email

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Kay23

more options

Hello,

I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

Hello, I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

All Replies (2)

more options

It's possible someone else entered your data by mistake, or you forgot. Check your bank statements. Anything there you don't know about?

I called for an administrator.

more options

Thank you for your reply. Nothing on my bank statement which is why I am not that concerned, the card they used is also not mine neither is the name.

My email is very different to the name given so it is unlikely to be a mistake entered. I am concerned if they are using someone else's card without them knowing, sending the receipt to another email so that person might not realise.

Alternatively it could be a complete phishing exercise, but when I googled the email it came from I got no red flags and only mozilla links. It was mozilla@m.mozilla.org