message about Norton Safe Search
I keep getting a message claiming to be from Firefox asking me to " give [my] permission again to continue using Norton Safe Search." The address for this message is a long string of numbers and letters that starts with 8ad94a17. Is this a valid message from Firefox? Since it does not have the normal Firefox logo or address, I am reluctant to click on the message. Thanks. Donna Wieder
All Replies (6)
It doesn't sound like our message. Looks like a hoax. Can you attach a screenshot so we can be sure?
Do you actually use this "Norton Safe Search" software/extension in the first place ?
Norton questions should be asked here; https://support.norton.com
I couldn’t take a screenshot; my computer says this is not a standard webpage, so it could not take a screen shot. I tried to save the page as a photo or as a page on One Note--neither would work. So, I will give you the substance of the page here.
The header of the page says "Mozilla Firefox has updated its add-ons policy. Please give your permission again to continue using Norton Safe Search."
The body of the message says: "Norton Safe Search Search more safely, protect your device Safe Search must have permission to collect the web addresses you search on, to determine if the sites are malicious before you visit them. If you decline, Safe Search will not be able to help protect your device from malicious sites. Share usage and error data anonymously with Norton to help make our products and services even better."
Then there is a button that says "accept" and one that says "decline and uninstall".
Under that is the statement "To better understand our data collection policies, please visit our Global Privacy Statement."
Thanks for your help. Donna Wieder
You can check this extension on "Add-ons -> Extensions".
If you need to adjust the permission then normally there is a notice at the top of the "3-bar" Firefox menu button drop-down list and the "3-bar" Firefox menu button gets a badge attached.
Hi, it makes giant images, but you always have the option to use the Print Screen key on your keyboard (usually abbreviated to something like PrtScn) to grab the entire display. Then you can paste that into an image editor such as Paint and save it to a file. Of course, if there are parts that are sensitive, you cut/blur or otherwise obscure those parts.