সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Thread pane for ONE folder is all white

  • 4 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Nice Person in CT

more options

The thread pane for ONE sub-folder is all white, including the column headers. All the other folders and sub folders, including the inbox, display correctly in the thread pane, displaying black text on a white background. I can click on each message and the message displays in the preview pane below correctly. The folder pane itself is fine.

I'm running TB 91.7.0 on Windows 10 21H2.

I have tried Safe mode (troubleshooting mode) include resetting headers and controls - same issue. I have attached a screen shot of what that one folder looks like.

Any suggestions on how to get this one sub-folder to display correctly?

Thank you.

The thread pane for ONE sub-folder is all white, including the column headers. All the other folders and sub folders, including the inbox, display correctly in the thread pane, displaying black text on a white background. I can click on each message and the message displays in the preview pane below correctly. The folder pane itself is fine. I'm running TB 91.7.0 on Windows 10 21H2. I have tried Safe mode (troubleshooting mode) include resetting headers and controls - same issue. I have attached a screen shot of what that one folder looks like. Any suggestions on how to get this one sub-folder to display correctly? Thank you.
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (4)

more options

চয়ন করা সমাধান

more options

sfhowes - Thank you!

That worked and the "broken" folder is now displaying column headers and content correctly!

Greatly appreciated! Any idea how it could have lost the headers in the first place?

more options

Not sure where the information is stored, maybe the session.json or folder .msf file. Both of these can become corrupted from crashes or other unknown causes. But the remedy is well-known and works in most cases.