Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Export Menu Missing

  • 3 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা david

tpschultz
tpschultz
more options

I went to migrate Thunderbird to a new PC and discovered that the Tools>Export choice is missing from the drop-down menu. Attached is a screen capture. This is version 91.11.0.

Yes, I know I should be able to move the directory over from Windows Explorer, but it seems odd that this menu is missing. The Help Center article was just updated a couple weeks ago and shows the menu, so it wouldn't seem to be a deprecated feature: [[Export your Thunderbird Profile|https://support.mozilla.org/en-US/kb/thunderbird-export]]

Is this a bug that has somehow crept into this version or does this feature need to be enabled somewhere? I don't know how else to report this anomaly other than this forum.

I went to migrate Thunderbird to a new PC and discovered that the Tools>Export choice is missing from the drop-down menu. Attached is a screen capture. This is version 91.11.0. Yes, I know I should be able to move the directory over from Windows Explorer, but it seems odd that this menu is missing. The Help Center article was just updated a couple weeks ago and shows the menu, so it wouldn't seem to be a deprecated feature: [[Export your Thunderbird Profile|https://support.mozilla.org/en-US/kb/thunderbird-export]] Is this a bug that has somehow crept into this version or does this feature need to be enabled somewhere? I don't know how else to report this anomaly other than this forum.
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

সমাধান চয়ন করুন

That feature is new in version 102, which has both an export profile feature and an import feature. To export your profile, click help>moretroubleshootinginformation, scroll down to profiles, click 'about:profiles' to confirm the exact location of the profile. Then, exit TB and with File Explorer, copy to an external drive. When starting TB on new pc, ignore the emailwizard and click the Home tab, which brings up a page with the new import facility.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

david
david
  • Top 10 Contributor
more options

চয়ন করা সমাধান

That feature is new in version 102, which has both an export profile feature and an import feature. To export your profile, click help>moretroubleshootinginformation, scroll down to profiles, click 'about:profiles' to confirm the exact location of the profile. Then, exit TB and with File Explorer, copy to an external drive. When starting TB on new pc, ignore the emailwizard and click the Home tab, which brings up a page with the new import facility.

tpschultz
tpschultz প্রশ্নের মালিক
more options

I didn't know there was a newer version than what I currently have installed, as Thunderbird says it's up to date. I'll look around or do it as you suggested, using Windows Explorer.

Thanks for the quick reply and the information.

david
david
  • Top 10 Contributor
more options

You're welcome. You happen to have been using the final release of that series of Thunderbird. That's why it said you were up to date. I agree, it's confusing.