Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Mozbackup didn't backup local folders

  • 1 উত্তর
  • 0 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা david

aussiechris
aussiechris
more options

Hi

I have been using Thunderbird for years and I have recently upgraded my computer and migrated from Windows 7 to Windows 10. I run Mozbackup regularly after a previous experience taught me to backup via that system. However, mozbackup did not restore my local folders. The inbox was fine but that was it - no contacts or history etc etc. I used the non local IMAP email protocol to ensure I could reload in case of a crash. Neither appears to have worked as intended. Can you please advise how I can get my data back? I have contacted my ISP who were of no assistance.

Regards

Chris

Hi I have been using Thunderbird for years and I have recently upgraded my computer and migrated from Windows 7 to Windows 10. I run Mozbackup regularly after a previous experience taught me to backup via that system. However, mozbackup did not restore my local folders. The inbox was fine but that was it - no contacts or history etc etc. I used the non local IMAP email protocol to ensure I could reload in case of a crash. Neither appears to have worked as intended. Can you please advise how I can get my data back? I have contacted my ISP who were of no assistance. Regards Chris

All Replies (1)

david
david
  • Top 10 Contributor
more options

Mozbackup is no longer recommended. I encourage you to stop using it. If the old computer is still accessible, I suggest using Windows FIle Explorer to export the profile or use the importexport addon to create the backup.