Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Thunderbird starts with new account creation page

  • 1 উত্তর
  • 0 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা david

Andy Watts
Andy Watts
more options

I'm a longtime TB user. Today instead of usual opening page, TB opened with a new account setup page. None of my messages could be accessed. Reloaded PC and tried TB again - same result. I suspect a profile issue so I have attached a screen shot of the Profiles folder. I have a backup of the "Irmuoz07.andy user" profile. Help would be appreciated.

I'm a longtime TB user. Today instead of usual opening page, TB opened with a new account setup page. None of my messages could be accessed. Reloaded PC and tried TB again - same result. I suspect a profile issue so I have attached a screen shot of the Profiles folder. I have a backup of the "Irmuoz07.andy user" profile. Help would be appreciated.
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (1)

david
david
  • Top 10 Contributor
more options

That happens when Thunderbird detects an abnormality in a profile and starts anew . If you have a complete backup, my suggestion is to: - exit thunderbird - copy the backup profile to overlay one with same name - restart thunderbird - click help>troubleshootinginformation, scroll down to 'profile folders' and click 'about:profiles and select to use that profile.

If your backup was the Thunderbird folder and not just the profile folder, then all you need to do is copy the thunderbird folder to overlay the existing thunderbird folder when Thunderbird is not running.