There has never been a version 133 - the current version is 128.6.0esr. Right click on the Junk folder, select 'Properties' and then 'repair'

If that doesn't work... Please tell me whether this is an IMAP or POP account. Do you understand about the structure of Windows OS if I were to give you a path beginning C:\?

Hello, frisée,

Thank you for your interest and reply.

My three email accounts are all POP/SMTP ones. Following your suggestion, I first right-clicked my Junk folder heading, but did not find a repair option. My tree is collapsed to show only Unified Folders, so I expanded Junk, right-clicked each of the three email accounts, and sequentially ran the repair routine(s), which completed satisfactorily. This made no change in that delay for anything to happen once Junk (Unified) is right-clicked, but the delay time is now a consistent 5 seconds, which certainly is tolerable, though baffling. Moreover, I now see emails in the Junk folder and am able to delete them in the usual manner, not just doing a Ctrl+A and Delete.

So at this point I'm satisfied, yet still mystefied. In answer to your question, I do feel sufficiently structure-savvy to navigate to anything under C:\, though would need to be told what to do once I land there.

The Repair function isn't in the right click menu. You needed to click on 'Properties' to get there after right-clicking as specified.

My idea is to delete the Junk folder so that it will re-generate. Let me know if you want to go ahead and I'll sort out a procedure.

Right you are; the right-click did include the Properties an then Repair routine. And I'd be interested in the additional procedure you mentioned, assuming that there is no danger in deleting Inbox and Sent messages, if the procedure is done properly. Many thanks and standing by!

We will certainly *not* be sorting out *anything* other than the Junk folder. I'm now a bit puzzled where the Inbox and Sent emails have come from - having read your original email, you make no mention that these are a problem and that would involve a bit more work. And not something I would be too happy to sort out at this stage.

The Junk folder is not really important when it comes to the contents as there should be nothing in there that needs keeping. At least, that was my assumption.

Before I send details, would you please confirm that it is just the Junk Folder for ONE of your email POP3 accounts that we need to sort out?

Thanks.

No, Inbox and Sent folders are just fine, my only concern was that, doubtless stored in the same Windows area as Junk, an inadvertent misstep could turn them to toast. But I can be careful.

As for the Junk, it seems only Unified Junk is subject to the right-click 5-second delay before the drop-down options menu opens. If I have the tree expanded and right-click any one of the three email Junk folders, it presents the options menu immediately.

Again, although this delay action I'm seeing is quite new, now that it's only 5 seconds it's certainly not a show-stopper... I could certainly live with it, but in the interest of finding or understanding any sort of bug in Thunderbird, I'd be happy to help.

I always take some precautions so, although you may think some of these points are irrelevant, please don't miss any out.

This will work with the Junk Folder because it's a system folder. But there are always implications with doing this procedure with other folders so this is the only one that I know it will work with - that's because I've done this myself before sending you the below procedure.

1. Close Thunderbird.

2. Close all other open programs (I always do this to make sure nothing interacts with the program I'm working on).

3. Make a Folder on your Desktop. Call it what you will.

4. Open: C:\Users\[Users]\AppData\Roaming\Thunderbird\Profiles\XXXX.default-release

5. As we are going to be deleting a Thunderbird System Folder in a POP account, access the 'Mail Folder'.

6. There are folders in here that relate to each of your POP3 accounts and also to your Local Folders. Open the folder that relates to the account under which you are having the problem with the Junk Folder.

7. There are two folders named 'Junk'. One is just 'Junk' and the other is 'Junk.msf'. MOVE - do not delete - both these files into the Folder that you made on your Desktop.

8. Keep this folder open.

9. Launch Thunderbird.

10. The POP3 account that we've just deleted the Junk Folder from will no longer have a Junk Folder (probably). Click on the root of this POP3 account and a new Junk Folder will be created. I've done this so that, if there was an irreparable corruption, we're starting from something that is clean.

11. Check the folder you have kept open and two new Junk files will have been made. Close the folder.

12. Run this for a while and see if it has made a difference. Also keep the files for a couple of days that you removed in case there are implications that might need you reinstalling them.

I would be grateful if you would post a response here to tell me if this has resolved your problem. This is for my info so I know I can use it again for other people with the same problem.

Okay, I can probably do that. I will have to wait until the close of the 'business day,' however, as I use email a lot during awake hours. I do have two questions, however.

1. It is not a single one of the POP Junk folders that has the problem. All three of those behave normally when interrogated separately. It is ONLY when I right-click the Unified Junk folder that the delay occurs. Should I perform your procedure on each of the accounts separately and independently?
2. When you say, "Click on the root of this POP3 account..." I'm not quite sure what you mean. Can you give me an example, maybe a screenshot of a typical Tbird install showing the 'root'?

Again, many thanks.