TB 115.18.0 (32-bit) get message "timed out"
Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy
amey2 দ্বারা পরিমিত
All Replies (5)
You didn't mention whether you use a VPN. If you do, that could explain the problem…
Thank you for your reply. Not that I know. I have no VPN activated in Firefox Browser 115.20.0ers (64bit). TB is 115.18.0 (32bit). I have searched the internet for a solution. Tried a few things, but TB blue status line at the bottom right is not moving (standing still) when I press the icon "Get Messages". The whole TB is behaving strange since update from stable 102 to 115.
amey2 দ্বারা পরিমিত
Ping does not have an antivirus program getting between you and the server. Does Thunderbird?
It is a common fallacy that adjusting the TCP timeout value will do anything useful, it is quite rare for amail server to fake multiple minutes to respond. That is like setting your pone ring time to 3 minutes because you missed a call that did not initiate your phone ringing. (my Samsung does that). Generally all that is required is to remove the other defective software in the stack. On Windows that is most usually an antivirus program thinking it can scan mail, or use a self signed certificate to hack the encrypted connection or even monitor your internet to prevent you participating in a distributed denial of service attack.
I'm not sure what the right server settings for that account are supposed to be, but you may try posting a screenshot of the server settings you're using in case we see something there that you're missing.
And you may try setting up the account as IMAP just to see what happens in that case…
DavidGG দ্বারা পরিমিত
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