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Can't Open Links in a Specific Website through Firefox

  • 2 উত্তরসমূহ
  • 0 এই সমস্যাটি আছে
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  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

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When opening links via Firefox that are associated with the National Association of REALTORS (NAR) website, I keep getting a message on their homepage screen that says, "An Error Has Occurred. An Error Occurred in Client", and I can't go any farther. There's no explanation or "pop-up blocked" notification, just that message. I can open the links in the NAR website via Chrome, but not Firefox. I talked to tech support for the NAR website, but they said they're not familiar with this complaint and said to try opening on Chrome, which I successfully was able to open the link there. Please help as I don't want to switch to Chrome. Is there something in Firefox not allowing it to open? I'm not even sure which topic this falls under, so I picked Accessibility. If it belongs under another topic, please transfer to that dept. Thank you! Annette Karnes

When opening links via Firefox that are associated with the National Association of REALTORS (NAR) website, I keep getting a message on their homepage screen that says, "An Error Has Occurred. An Error Occurred in Client", and I can't go any farther. There's no explanation or "pop-up blocked" notification, just that message. I can open the links in the NAR website via Chrome, but not Firefox. I talked to tech support for the NAR website, but they said they're not familiar with this complaint and said to try opening on Chrome, which I successfully was able to open the link there. Please help as I don't want to switch to Chrome. Is there something in Firefox not allowing it to open? I'm not even sure which topic this falls under, so I picked Accessibility. If it belongs under another topic, please transfer to that dept. Thank you! Annette Karnes
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All Replies (2)

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Link would be very helpful... What OS? What version of Firefox? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

jonzn4SUSE দ্বারা পরিমিত

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Hi Annette, if I start from that category's page (https://www.nar.realtor/washington-report) the links seem to be working for me.

Could you return there, open the Network Monitor (Ctrl+Shift+E) in the lower part of the tab, then click a link and see whether any of the requests are blocked or failed ("200" is the success status code; codes starting with 400 or 500 indicate a problem). Do you notice any pattern to what is failing to load, or does everything look good there?

Helpful?

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