from crash report i foundmodules(2) with no versions .what next ?
Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please.
Crash ID(s)
d692734b-d7fc-4e90-ae40-d85e62100518
User Agent
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please.
== Crash ID(s) ==
d692734b-d7fc-4e90-ae40-d85e62100518
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
All Replies (1)
It appears you have malware or spyware installed or your PC. Use these links to get rid of them. Remember to run all of them
Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx