Just updated - Prefs not saved - None of the posted solutions work
I just updated to 3.6.8 and found that the prefs are not saved. I cannot apply any themes and the "Firefox Updated" tab won't go away, I tried all the solutions presented here http://support.mozilla.com/en-US/kb/Preferences+are+not+saved and none worked.
- I have Macaffe and it was set properly -The user.js file is completely empty - prefs.js and prefs-n.js do not exit in the directory
Unfortunately, nothing worked. Any thoughts short of doing a complete uninstall? Thanks!
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7
All Replies (5)
Help > Troubleshooting Information > Profile Directory > Open Containing folder
See Use the Troubleshooting Information page to help fix Firefox issues
As I said in my original post, none of those solutions are working. Any other thoughts?
Did you delete or rename prefs.js (prefs.js.old)?
That file doesn't exist. If also stated in my original post stated that -The user.js file is completely empty - prefs.js and prefs-n.js do not exit in the directory
I'm guessing that I have to do a complete uninstall/reinstall. Yes, no maybe?
Thanks!
Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox