am unable to install updates - seems to get stuck on download process
i frequently receive pop-up box that says new Firefox updates are ready to be installed. but whenever i start the process, it just stays stuck on the download phase - never continues to the next stage. under my Firefox preferences, i have always had checked the option for updates to be automatically installed. however, under update history, it shows that no updates have ever been installed.
i frequently receive pop-up box that says new Firefox updates are ready to be installed. but whenever i start the process, it just stays stuck on the download phase - never continues to the next stage. under my Firefox preferences, i have always had checked the option for updates to be automatically installed. however, under update history, it shows that no updates have ever been installed.
All Replies (1)
- Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
- Trash the current Firefox application to do a clean (re)install.
- Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.