We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I'm running Firefox 3.6.13. Add-ons say will be installed when Firefox is restarted but they don't install. What is the problem?

  • 1 উত্তর
  • 14 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

I also have a few add-ons that aren't compatible with my current version of Firefox, and they say they will be un-installed when Firefox restarts, but they still stay on the add-ons list.

I also have a few add-ons that aren't compatible with my current version of Firefox, and they say they will be un-installed when Firefox restarts, but they still stay on the add-ons list.

All Replies (1)

more options

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.