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I can't download files?

  • 18 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 16 দেখুন
  • শেষ জবাব দ্বারা kitty-93

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Lately whenever I go to download a file from the Internet it gives me a message I've never seen before. It says a file name (which doesn't exist on my pc) then tells me that I need to either change the properties of the file or try downloading to another file. But the download box never pops up anymore and it says this for everything I try to download. What's going on?

Lately whenever I go to download a file from the Internet it gives me a message I've never seen before. It says a file name (which doesn't exist on my pc) then tells me that I need to either change the properties of the file or try downloading to another file. But the download box never pops up anymore and it says this for everything I try to download. What's going on?

All Replies (18)

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Unable to download or save files

https://support.mozilla.com/en-US/kb/Unable%20to%20download%20or%20save%20files

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This doesn't seem to do anything. I have changed all preferences back to default, changed where the files goes to and nothing is working. I can download fine on Internet Explorer. What's the deal? I've never had a problem with Firefox before.

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Downloads window

https://support.mozilla.com/en-US/kb/Downloads%20window

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My download window is working, I saved a picture and it did fine.

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so your Downloads are working fine now ?? Problem solved ??

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No, the download window is working but only for pictures I still cannot download any programs or anything like that. Pictures are the only thing i can download or save

kitty-93 দ্বারা পরিমিত

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See this article thoroughly and perform the suggestions mentioned in the article:

Unable to Save or Download files

http://kb.mozillazine.org/Unable_to_save_or_download_files

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I've already done all of this and none of it worked.

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File types and download actions

http://kb.mozillazine.org/File_types_and_download_actions

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Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

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-> click Firefox button and click Exit

-> Start Firefox in Safe Mode (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

https://support.mozilla.com/kb/Safe+Mode

Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are Browsing and Downloading files in Firefox Safe Mode.

Hasan দ্বারা পরিমিত

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-> The problem still occurs in Safe Mode


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Hasan দ্বারা পরিমিত

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I've done all of this already

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Okay, I'm going to go with this is not a browser problem, it's an OS problem. I got the blue screen. So I have to wipe the HD. I don't think anything is wrong with FF. Thanks for everyone's help. I will post on here when I'm done wiping whether or not it has solved the problem.