সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

get prompt to update to 6.0.2 then cannot connect to server to do the update

  • 2 উত্তরসমূহ
  • 11 এই সমস্যাটি আছে
  • 13 দেখুন
  • শেষ জবাব দ্বারা gotalife

more options

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

সমাধান চয়ন করুন

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (2)

more options

চয়ন করা সমাধান

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Yes, that seemed to work this time. Thanks.