We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I DOWNLOADED THE NEW FIREFOX--I AM DILE UP---IT DOES NOT WORK AND I CANNOT GET TO MY YAHOO MAIL WITH OUT GOING AROUND THE WORLD---HOW DO I FIX THIS

  • 2 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা nitaghenmama@arczip.com

more options

I DOWNLOADED THE NEW FIREFOX AT THE END OF AUGUST---IT SAVED IT TO A FILE-- BUT EVERY TIME I TRY TO GO ON LINE IT TELLS ME I NEED TO DOWNLOAD THE NEW VERSION---WHICH I HAVE ALREADY DONE---I HAVE DIAL UP--AND IT TOOK A COUPLE OF HOURS TO GET THE DOWNLOAD DONE BUT IT DID SAVE IT TO A FILE BUT IT ACTS LIKE I DID NOT SAVE IT----SO WHEN I WANT TO CHECK MY MAIL I HAVE TO ENTER THE ---MY YAHOO-- TO GET TO MY MAIL INSTEAD OF JUST CLICKING ON --MAIL----PLEASEEEEEEE HELP ME FIGURE THIS OUT---

I DOWNLOADED THE NEW FIREFOX AT THE END OF AUGUST---IT SAVED IT TO A FILE-- BUT EVERY TIME I TRY TO GO ON LINE IT TELLS ME I NEED TO DOWNLOAD THE NEW VERSION---WHICH I HAVE ALREADY DONE---I HAVE DIAL UP--AND IT TOOK A COUPLE OF HOURS TO GET THE DOWNLOAD DONE BUT IT DID SAVE IT TO A FILE BUT IT ACTS LIKE I DID NOT SAVE IT----SO WHEN I WANT TO CHECK MY MAIL I HAVE TO ENTER THE ---MY YAHOO-- TO GET TO MY MAIL INSTEAD OF JUST CLICKING ON --MAIL----PLEASEEEEEEE HELP ME FIGURE THIS OUT---

All Replies (2)

more options

Did you actually install the new version of Firefox? Or just download it?
https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows


You also have a bunch of outdated Plugins, most notably Java. 1.5.0_06 won't work with Firefox 4.5+ versions.
http://www.mozilla.com/en-US/plugincheck/

more options

I DOWNLOADED THE UPDATED FIREFOX----- WILL IT HURT ANYTHING IF I GO IN AND DELETE THE OUT DATED PLUG INS?? I DO NOT KNOW A LOT ABOUT COMPUTERS SO I AM A LITTLE UNSURE OF JUST DELETING THINGS THAT I DO NOT KNOW ANY THING ABOUT

                                                         THANKING YOU IN ADVANCE,
                                                       JUANITA GIBSON

PS YES THIS IS HELPING