সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

New laptop Win7; when I try to start Firefox, I get error mess, "Firefox already running", I uninstalled and reinstalled with same results.

  • 2 উত্তরসমূহ
  • 5 এই সমস্যাটি আছে
  • 5 দেখুন
  • শেষ জবাব দ্বারা Tuttouomo

more options

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

সমাধান চয়ন করুন

This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.

To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

চয়ন করা সমাধান

This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.

To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps!

more options

Thank you, djst! Problem solved , Happy Holidays!