Unable to load Yahoo, Facebook, Youtube...
Starting from yesterday when I load Yahoo/ facebook/ Youtube using Firefox, the page was hang. I tried to uninstall Firefox 13 version and reinstall Firefox 12, however the problem cannot be fixed. I've tried to disable Java Script. I can load those pages successfully. However, I was not able to play videos after disabling Java Script.
Please advise how to fix this problem. thank you.
Starting from yesterday when I load Yahoo/ facebook/ Youtube using Firefox, the page was hang. I tried to uninstall Firefox 13 version and reinstall Firefox 12, however the problem cannot be fixed. I've tried to disable Java Script. I can load those pages successfully. However, I was not able to play videos after disabling Java Script.
Please advise how to fix this problem. thank you.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode