Firefox crashes on start. Profile manager also crashes. Already reset.
Firefox crashes before it even fully starts. I tried to do the profile manager trick but profile manager crashes, too. I started in safe mode and did the reset Firefox thing, that didn't help.
I deleted the cache while in safe mode.
I even uninstalled and reinstalled, twice. I tried all the options in the safe mode dialog (disable addons, Reset Toolbars, etc).
Screenshots of the crashes: http://lukes.pbworks.com/w/file/57925648/firefox%20crashes.png http://lukes.pbworks.com/w/file/57925649/firefox%20profile%20manager%20crashes.png
about: support page:
Application Basics
Name Firefox
Version 14.0.1
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Brief 1.7a1 false brief@mozdev.org
FireGestures 1.6.16 false firegestures@xuldev.org
Important Modified Preferences
Name
Value
browser.cache.disk.capacity 1048576
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size_cached_value 1048576
browser.places.smartBookmarksVersion 4
browser.startup.homepage_override.buildID 20120713134347
browser.startup.homepage_override.mstone 14.0.1
extensions.lastAppVersion 14.0.1
network.cookie.prefsMigrated true
places.history.expiration.transient_current_max_pages 104858
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false
toolkit.startup.recent_crashes 3
Graphics
Adapter Description NVIDIA GeForce GTX 560 Ti
Vendor ID 0x10de
Device ID 0x1200
Adapter RAM 1023
Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version 8.17.13.142
Driver Date 5-15-2012
Direct2D Enabled false
DirectWrite Enabled false (6.1.7601.17789)
ClearType Parameters Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows 0
JavaScript
Incremental GC 1
Library Versions
Expected minimum version
Version in use
NSPR 4.9 4.9
NSS 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC
NSS Util 3.13.5.0 3.13.5.0
NSS SSL 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC
NSS S/MIME 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC
All Replies (3)
If you disable Hardware Acceleration, does Firefox start normally? Turning off hardware acceleration?
Also, can you give some crash id's? type about:crashes into your address bar, and copy and paste the numbers there (they start with bp-)
I didn't enter crash ID's cause there aren't any. :( Last crash ID was from early July before I started having this problem.
Oh, you've got to be kidding me. The hardware acceleration thing worked.
OH NO! Exactly what I hoped wouldn't happen happened. :( I lost all my RSS feeds.
Oh carp. Pardon my rudeness.
Much thanks! Thank you for that tip.