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Firefox crashes on start. Profile manager also crashes. Already reset.

  • 3 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা lajekahr

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Firefox crashes before it even fully starts. I tried to do the profile manager trick but profile manager crashes, too. I started in safe mode and did the reset Firefox thing, that didn't help.

I deleted the cache while in safe mode.

I even uninstalled and reinstalled, twice. I tried all the options in the safe mode dialog (disable addons, Reset Toolbars, etc).

Screenshots of the crashes: http://lukes.pbworks.com/w/file/57925648/firefox%20crashes.png http://lukes.pbworks.com/w/file/57925649/firefox%20profile%20manager%20crashes.png

about: support page:


 Application Basics
       Name
       Firefox
       Version
       14.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       Brief
       1.7a1
       false
       brief@mozdev.org
       FireGestures
       1.6.16
       false
       firegestures@xuldev.org
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       1048576
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20120713134347
       browser.startup.homepage_override.mstone
       14.0.1
       extensions.lastAppVersion
       14.0.1
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       104858
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
       toolkit.startup.recent_crashes
       3
 Graphics
       Adapter Description
       NVIDIA GeForce GTX 560 Ti
       Vendor ID
       0x10de
       Device ID
       0x1200
       Adapter RAM
       1023
       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
       Driver Version
       8.17.13.142
       Driver Date
       5-15-2012
       Direct2D Enabled
       false
       DirectWrite Enabled
       false (6.1.7601.17789)
       ClearType Parameters
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti  ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
       GPU Accelerated Windows
       0
 JavaScript
       Incremental GC
       1
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9
       4.9
       NSS
       3.13.5.0 Basic ECC
       3.13.5.0 Basic ECC
       NSS Util
       3.13.5.0
       3.13.5.0
       NSS SSL
       3.13.5.0 Basic ECC
       3.13.5.0 Basic ECC
       NSS S/MIME
       3.13.5.0 Basic ECC
       3.13.5.0 Basic ECC
Firefox crashes before it even fully starts. I tried to do the profile manager trick but profile manager crashes, too. I started in safe mode and did the reset Firefox thing, that didn't help. I deleted the cache while in safe mode. I even uninstalled and reinstalled, twice. I tried all the options in the safe mode dialog (disable addons, Reset Toolbars, etc). Screenshots of the crashes: http://lukes.pbworks.com/w/file/57925648/firefox%20crashes.png http://lukes.pbworks.com/w/file/57925649/firefox%20profile%20manager%20crashes.png about: support page: Application Basics Name Firefox Version 14.0.1 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1 Profile Folder Show Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Brief 1.7a1 false brief@mozdev.org FireGestures 1.6.16 false firegestures@xuldev.org Important Modified Preferences Name Value browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size_cached_value 1048576 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20120713134347 browser.startup.homepage_override.mstone 14.0.1 extensions.lastAppVersion 14.0.1 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 104858 privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false toolkit.startup.recent_crashes 3 Graphics Adapter Description NVIDIA GeForce GTX 560 Ti Vendor ID 0x10de Device ID 0x1200 Adapter RAM 1023 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 8.17.13.142 Driver Date 5-15-2012 Direct2D Enabled false DirectWrite Enabled false (6.1.7601.17789) ClearType Parameters Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200 WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows 0 JavaScript Incremental GC 1 Library Versions Expected minimum version Version in use NSPR 4.9 4.9 NSS 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC NSS Util 3.13.5.0 3.13.5.0 NSS SSL 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC NSS S/MIME 3.13.5.0 Basic ECC 3.13.5.0 Basic ECC

All Replies (3)

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If you disable Hardware Acceleration, does Firefox start normally? Turning off hardware acceleration?

Also, can you give some crash id's? type about:crashes into your address bar, and copy and paste the numbers there (they start with bp-)

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I didn't enter crash ID's cause there aren't any. :( Last crash ID was from early July before I started having this problem.

Oh, you've got to be kidding me. The hardware acceleration thing worked.

OH NO! Exactly what I hoped wouldn't happen happened. :( I lost all my RSS feeds.

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Oh carp. Pardon my rudeness.

Much thanks! Thank you for that tip.