my email is frozen when I access it through Firefox; what do I do?
when I access my email through google chrome or internet express I can view my email and do whatever; I've never had a problem with firefox but when I got my email through using Firefox it won't let me do anything - it's frozen.
when I access my email through google chrome or internet express I can view my email and do whatever; I've never had a problem with firefox but when I got my email through using Firefox it won't let me do anything - it's frozen.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.