Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

add on manager won't load adblock plus download corrupt

  • 2 উত্তরসমূহ
  • 11 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা finisher1111

more options

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

সমাধান চয়ন করুন

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 2

All Replies (2)

more options

চয়ন করা সমাধান

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thanks for the help. All seems to be fine now