Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

comcast/xfinity tv/movies crash when I'm watching online & I have to refresh over and over again

  • 1 উত্তর
  • 2 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা smo

more options

While I'm watching a tv show or movie online the video stops and I have to select comcast/xfinity's refresh button. This happens over and over again. I'm using an iMAC, OS 10.6.8

While I'm watching a tv show or movie online the video stops and I have to select comcast/xfinity's refresh button. This happens over and over again. I'm using an iMAC, OS 10.6.8

All Replies (1)

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.