সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

you tube will not play videos

  • 2 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

more options

I cannot play any videos on the YouTube site. Have updated all Adobe and Java files ?????

I cannot play any videos on the YouTube site. Have updated all Adobe and Java files ?????

All Replies (2)

more options

Do they just not play, or do you get an "unhappy plugin" crash message?


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove your YouTube cookies. You might also want to change the site name in the box at the top of the dialog and remove your Google.com cookies if you have linked your logins.

Then try reloading the page. Does that help?

more options

Does Flash work normally on other sites (e.g., Adobe's test page, Yahoo)?

If you have an ad-blocking extension installed, some users have reported needing to make an exception for YouTube.

Also, make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.