সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I can not view videos in Firefox but I can in other browsers. your fixes do not work or I do not understand how to fix.

  • 12 উত্তরসমূহ
  • 10 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

more options

I have followed your fixes...remove Mozille and reload it remove java and reload ...still does not work. I need step by step instructions on how to fix why I can not view videos in Firefox

I have followed your fixes...remove Mozille and reload it remove java and reload ...still does not work. I need step by step instructions on how to fix why I can not view videos in Firefox

All Replies (12)

more options

have you downloaded the latest flash player using Firefox to download it, note FIrefox uses a different flash player than in chrome (pepper) and IE (ActiveX).

more options

yes....version .......11.8.800.94....I still can not open any videos. When I click on the video, nothing happens

more options

I do not see your latest answer

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

more options

How am I supposed to watch you tube or Fox News on Firefox browser? This message is displayed:

Java Deployment Toolkit (click-to-play) has been blocked for your protection.

more options

Click the lego icon in the location bar and hit allow.

more options

What lego icon?

What is your answer to my question , How am I to watch videos on Firefox when ......Java Deployment Toolkit (click-to-play) has been blocked for your protection.

more options

You don't need the Java Deployment Toolkit to watch videos on YouTube. Go ahead and completely disable that plugin/extension here:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Hopefully that will remove the spurious message and we can get closer to resolving your issue.

more options

I DID. i STILL CAN NOT PLAY VIDEOS

more options

Hi rxman1975, do you get a different error now?

Have you tested in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

Hi rxman1975, do you get an error message? What exactly is happening when you go to a page with a video? Maybe give a URL and describe what happens for you.