We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it.

  • 4 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা draftsman-michigan

more options

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.

At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.

সমাধান চয়ন করুন

Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.

http://kb.mozillazine.org/Master_password

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (4)

more options

What is the exact prompt or error message you get?

more options

The message is "Please enter the master password for the Software Security Device."

My email has a password and I entered it earlier in the install. I tried entering it here but it didn't take it.

Thanks for you help.

more options

চয়ন করা সমাধান

Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.

http://kb.mozillazine.org/Master_password

more options

Thank you, this fix worked.