Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've not yet received the 'password reset' link at 'cxxxxxx@cal.net

  • 1 odgovor
  • 4 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Tony98

more options

I was notified that some accounts established prior to 12/2010 would no longer recognize passwords set at that time. Selecting the link for 'password reset' and supplying the current email address has not resulted in instructions being sent to such email address.

I was notified that some accounts established prior to 12/2010 would no longer recognize passwords set at that time. Selecting the link for 'password reset' and supplying the current email address has not resulted in instructions being sent to such email address.

Izmjenjeno od strane James

Izabrano rješenje

Password Reset messages usually go to the email address on record at the time you set up your service. If you have a new "current email address" which was never declared before the need to use it, you're probably showing up unknown to the system.

Pročitajte ovaj odgovor sa objašnjenjem 👍 2

All Replies (1)

more options

Odabrano rješenje

Password Reset messages usually go to the email address on record at the time you set up your service. If you have a new "current email address" which was never declared before the need to use it, you're probably showing up unknown to the system.