Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In blocking a sender it says to click the plus button. Where is it-on the dey pad or the email? Thanks!

  • 11 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Matt

more options

To block a sender after the Block List filter has been established, it says to click on the plus button. Is this button on the key pad or the email. When I hit the plus button on the key pad nothing happens. Also how do you change the font for emails? Please advise. Thanks!

To block a sender after the Block List filter has been established, it says to click on the plus button. Is this button on the key pad or the email. When I hit the plus button on the key pad nothing happens. Also how do you change the font for emails? Please advise. Thanks!

All Replies (11)

more options

Is this the article you're talking about? https://support.mozilla.org/en-US/kb/blocking-sender

For the 'plus button' look at the bottom screenshot.

more options

Please walk me through the steps to add an email to the Block List, which I have created. Many thanks

Izmjenjeno od strane btyndall

more options

Can you describe what you did so far and at which point you get stuck in the article?
Please be specific.

more options

I have set up the Block List filter. How do I add additional addresses to the filter? I assume I pick the email and then what do I do. Do I right click on the address of the sender? Where do I locate the + button? Is it on the key pad or the email? Please advise. Many thanks!

more options

The plus button is clearly displayed in the screen shot above. It is a button on the filter dialog box.

more options

Still confused! I click on unwanted email. Then rt. click on its address and then on Create Filter from.... and the address shows in the 3rd box. I type Block List in Filter Name and click on+ button next to address. Only thing that happens is a line of more boxes appear: From, Is, Address + -. What am I doing wrong? I get a lot of scam each day that I would love to block. If you like, please call me at 252 945-0312 and walk me through it. Many thanks!!!

more options

I get a lot of scam each day that I would love to block.

You started this thread with 'blocking a sender'. Now you're talking about 'scam'.

There is a fundamental difference in blocking messages from a specific sender or just blocking spam messages.

So what do you really want? Please be specific.

more options

I want to block messages from specific senders which would include unsolicited and undesired emails.

more options

Good.

I have set up the Block List filter.

Can you post a screenshot of what you've set-up already, similar to the bottom screenshot in the article https://support.mozilla.org/en-US/kb/blocking-sender ?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Izmjenjeno od strane christ1

more options

I have set up Block List but don't know how to open it. What am I doing wrong? When I get an unwanted or unsolicited email I want to stop future emails from them. Upon receipt I click on address and click on Creat Filter from.... and the address shows in the 3rd box. I type in Block List in Filter Name and click on + button next to address. More blocks appear:From, is, address, +, and -. What am I doing wrong. Please walk me through the proper procedure. Thanks!!!

more options

Tools menu (Alt+T) > Message filters. Select your block list and add the new email address.