Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i frequently get pop up windows when i click on a page and also get asked to update my flash player when it is up to date and also get these annoying pop up ads

  • 5 odgovori
  • 12 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao grouchy838

more options

constant pop ups on the page i'm on, pop ups in a new tab opening up when i click on a page and the redirecting to a page telling me i need to update my flash player when it's up to date

constant pop ups on the page i'm on, pop ups in a new tab opening up when i click on a page and the redirecting to a page telling me i need to update my flash player when it's up to date

All Replies (5)

more options

hello, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
more options

i reset firefox but it didn't help and now i'm not only getting that pop up but also web forgery warnings can one of you please stop it cause i am trying to watch something but can't if this keeps happening

more options
more options

courtney-jane16 said

constant pop ups on the page i'm on, pop ups in a new tab opening up when i click on a page and the redirecting to a page telling me i need to update my flash player when it's up to date

go to control panel installed programs look for "salus" EXE link removed. Please do not link to direct executables. See the rules on links for more information

Izmjenjeno od strane Moses