Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Thunderbird will not send or receive email in Windows 8.1 unless I re-install. The next time I open Thunderbird it is again broken.

  • 4 odgovori
  • 9 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Matt

joedusel
joedusel
more options

Thunderbird will not send or receive email in Windows 8.1 unless I re-install it. The next time I open Thunderbird it is again broken. So, I have to repeat the un-install / re-install process. Currently I am using Version 31.0, but this was happening the the previous version as well.

Here are some of the messages in the error console:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.

Timestamp: 8/3/2014 8:02:29 AM Warning: mutating the Prototype of an object will cause your code to run very slowly; instead create the object with the correct initial Prototype value using Object.create Source File: resource://gre/components/steelApplication.js Line: 783

Timestamp: 8/3/2014 8:02:57 AM Warning: Use of getPreventDefault() is deprecated. Use defaultPrevented instead. Source File: https://www.mozilla.org/thunderbird/js/jquery/jquery-1.5.1.min.js Line: 16

Thanks for the help.

Joe

Thunderbird will not send or receive email in Windows 8.1 unless I re-install it. The next time I open Thunderbird it is again broken. So, I have to repeat the un-install / re-install process. Currently I am using Version 31.0, but this was happening the the previous version as well. Here are some of the messages in the error console: Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. Timestamp: 8/3/2014 8:02:29 AM Warning: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create Source File: resource://gre/components/steelApplication.js Line: 783 Timestamp: 8/3/2014 8:02:57 AM Warning: Use of getPreventDefault() is deprecated. Use defaultPrevented instead. Source File: https://www.mozilla.org/thunderbird/js/jquery/jquery-1.5.1.min.js Line: 16 Thanks for the help. Joe

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

Thunderbird will not send or receive email

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Jiří Šedý
Jiří Šedý
more options

Hello, Do you use some extensions for Thunderbird? If you have a problem with Thunderbird, will you same problem immediately after reinstallation? Have you tried to run Thunderbird as a computer administrator? (Click on Thunderbird icon right button on mouse and select Run as.. Administrator).

joedusel
joedusel Vlasnik pitanja
more options

Thanks for the suggestions., This software was configured and running properly, and the passwords have not been changed. It does not matter if I run as an administrator. There are no plug-ins or extensions running. As I mentioned, if I uninstall and then reinstall it works until I reboot the computer. Then when I open Thunderbird I can send out an email, but when it tries to download new messages, but it just keeps trying without success. At this point I can not kill the process in the task manager. I have to reboot, uninstall and reinstall. Oye.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That really sounds like anti virus scanning to me. Try rebooting your machine into safe mode with networking and see if it works correctly then.