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can not sign in to Zynga.com to play farmville 2

  • 1 odgovor
  • 4 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Andrew

kiffytx
kiffytx
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I have had this computer since 2013 and used Firefox most of that time. Had no problems....the other day my computer had to have a new hard drive and the computer repair people cleaned everything off my computer and reloaded Windows 8. I have tried many times to load Firefox again and then play on the Zynga.com website Farmville 2. Now, when I go to the website it makes me sign in........and it accepts it and takes me to play Farmville 2........but then it makes me sign in again..........when I do it signs me right back out.....it just takes me in circles, signing me in and signing me out. I need help. I have no trouble with Google Chrome or Internet Explorer.

I have had this computer since 2013 and used Firefox most of that time. Had no problems....the other day my computer had to have a new hard drive and the computer repair people cleaned everything off my computer and reloaded Windows 8. I have tried many times to load Firefox again and then play on the Zynga.com website Farmville 2. Now, when I go to the website it makes me sign in........and it accepts it and takes me to play Farmville 2........but then it makes me sign in again..........when I do it signs me right back out.....it just takes me in circles, signing me in and signing me out. I need help. I have no trouble with Google Chrome or Internet Explorer.

Izabrano rješenje

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (1)

Andrew
Andrew
  • Moderator
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Odabrano rješenje

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.