Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How to enable default theme

abraabe
abraabe
more options

I get a black screen when starting Firefox. Safe Mode works. I went through the process of uninstalling and reinstalling Firefox and fixing and resetting and opening in safe mode and disabling add-ons and unchecking hardware accelerating as described in the troubleshooting advice.

I am at the point in troubleshooting where I am supposed to change to the default theme but I find it disabled. There is no checkbox to enable the default theme. How do I enable the default theme?

If enabling the default theme is there anything else I can to get past the black screen when starting Firefox?

I get a black screen when starting Firefox. Safe Mode works. I went through the process of uninstalling and reinstalling Firefox and fixing and resetting and opening in safe mode and disabling add-ons and unchecking hardware accelerating as described in the troubleshooting advice. I am at the point in troubleshooting where I am supposed to change to the default theme but I find it disabled. There is no checkbox to enable the default theme. How do I enable the default theme? If enabling the default theme is there anything else I can to get past the black screen when starting Firefox?

Izabrano rješenje

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Odabrano rješenje

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438