Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Failure to launch after upgrade to 34.0.5

  • 3 odgovori
  • 3 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao FredMcD

JerryHElkGrove
JerryHElkGrove
more options

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

All Replies (3)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

JerryHElkGrove
JerryHElkGrove Vlasnik pitanja
more options

I finally figured out that the problem is with 34.0.5 and my machine. When I removed the auto update and installed 33.1.1 things work fine. Just have to be sure that I don't try the 34 update. With 34.0.5 the Safe Mode will not even work.

FredMcD
FredMcD
more options

I once had an issue. After an update, Firefox had no access to the web at all. But other programs were working fine. I started doing the normal diagnostic things. No joy. So I thru everything. I finally discovered the problem. Somehow, during the update, my proxy setting was changed from No Proxy. After I changed it back, FF was back on the web.